Privacy Policy for Earn9ja

Last Updated: January 2, 2025

1. Introduction

Welcome to Earn9ja (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Earn9ja is a task-earning platform that connects users in Nigeria with earning opportunities through:

• Completing sponsored tasks
• Watching advertisements
• Participating in surveys and offers
• Referring friends
• Engaging with gamification features

By using Earn9ja, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information You Provide

When you register and use Earn9ja, we collect:

• Account Information: Full name, email address, phone number, date of birth
• Profile Information: Username, profile picture (optional), bio
• Identity Verification (KYC): Government-issued ID, Bank Verification Number (BVN), selfie verification
• Payment Information: Bank account details, mobile money account information
• Communication Data: Support tickets, chat messages, feedback

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Data: App features used, tasks completed, time spent, interaction patterns
• Location Data: Approximate location based on IP address (precise location only with your permission)
• Analytics Data: App performance, crash reports, error logs

2.3 Information from Third Parties

• Advertising Partners: CPAGrip, AdGem, OGAds, BitLabs, and other offer wall providers
• Payment Processors: Paystack, Flutterwave for transaction processing
• Social Media: If you choose to link social accounts for task completion
• Firebase Services: Authentication, analytics, and cloud messaging

3. How We Use Your Information

We use your information to:

3.1 Provide Services

• Create and manage your account
• Process task completions and verify submissions
• Calculate and distribute earnings
• Process withdrawals and payments
• Provide customer support

3.2 Improve User Experience

• Personalize content and recommendations
• Analyze usage patterns to improve features
• Send notifications about tasks, earnings, and updates
• Implement gamification features (achievements, leaderboards, challenges)

3.3 Security and Fraud Prevention

• Verify your identity (KYC compliance)
• Detect and prevent fraudulent activities
• Monitor for suspicious behavior
• Protect against unauthorized access

3.4 Legal and Compliance

• Comply with Nigerian data protection laws (NDPR)
• Respond to legal requests and prevent harm
• Enforce our Terms of Service
• Maintain records for tax and accounting purposes

3.5 Marketing (With Your Consent)

• Send promotional offers and updates
• Notify you about new features
• Share referral program information

4. How We Share Your Information

We do NOT sell your personal information. We share information only in these circumstances:

4.1 Service Providers

• Payment Processors: Paystack, Flutterwave (for withdrawals)
• Cloud Services: Firebase, MongoDB Atlas (for data storage)
• Analytics: Google Analytics, Sentry (for app performance)
• Advertising Partners: CPAGrip, AdGem, OGAds, BitLabs (for task completion verification)

4.2 Task Sponsors

• Limited information (username, task completion status) shared with sponsors for verification
• No sensitive personal or financial information is shared

4.3 Legal Requirements

• When required by Nigerian law or legal process
• To protect our rights, property, or safety
• To prevent fraud or security threats

4.4 Business Transfers

• In the event of a merger, acquisition, or sale of assets

4.5 With Your Consent

• Any other sharing will require your explicit consent

5. Data Security

We implement industry-standard security measures:

• Encryption: All data transmitted using HTTPS/TLS encryption
• Secure Storage: Encrypted databases with access controls
• Authentication: Secure login with optional two-factor authentication (2FA)
• Monitoring: 24/7 security monitoring and fraud detection
• Regular Audits: Security assessments and vulnerability testing

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

6.1 Access and Portability

• Request a copy of your personal data
• Download your data in a portable format

6.2 Correction

• Update or correct inaccurate information
• Complete incomplete information

6.3 Deletion

• Request deletion of your account and data
• Note: Some data may be retained for legal/compliance purposes

6.4 Restriction

• Limit how we use your data
• Object to certain processing activities

6.5 Withdraw Consent

• Opt-out of marketing communications
• Disable push notifications
• Revoke permissions (location, camera, etc.)

6.6 Lodge a Complaint

• Contact the Nigeria Data Protection Bureau (NDPB) if you believe your rights have been violated

To exercise these rights, contact us at: [email protected]

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Retention Periods:

• Active accounts: Duration of account + 1 year
• Closed accounts: 3 years for compliance
• Transaction records: 7 years (tax/legal requirements)
• Marketing data: Until you opt-out

8. Children’s Privacy

Earn9ja is intended for users aged 18 and above. We do not knowingly collect information from children under 18. If we discover we have collected data from a child, we will delete it immediately.

9. International Data Transfers

Your data is primarily stored in Nigeria. If transferred internationally, we ensure:

• Adequate protection measures
• Compliance with NDPR requirements
• Use of standard contractual clauses

10. Cookies and Tracking Technologies

We use:

• Essential Cookies: For app functionality
• Analytics Cookies: To understand usage patterns
• Advertising Cookies: For personalized ads (with consent)

You can manage cookie preferences in your device settings.

11. Third-Party Links

Our app may contain links to third-party websites/services. We are not responsible for their privacy practices. Please review their privacy policies.

12. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of significant changes via:

• In-app notification
• Email notification
• Prominent notice on our website

Continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or concerns:

Earn9ja
Email: [email protected]
Support: In-app support chat
Address: [Your Business Address], Nigeria

Data Protection Officer:
Email: [email protected]

Nigeria Data Protection Bureau (NDPB):
Website: https://ndpb.gov.ng
Email: [email protected]

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Your Consent

By using Earn9ja, you consent to this Privacy Policy and agree to its terms.